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Solutions engineer

Job description

We are looking for a Solutions Engineer to ensure that our customers experience the full value of our software, in cooperation with the Customer Success Manager.

  • - You help the sales team understand the technical needs of future customers;
  • - You work alongside the Customer Success Manager to help new customers integrate our products (installation, configuration);
  • - You support our customers solving technical issues encountered with our products;
  • - You train new customers on how to use our products;
  • - You build Proof of Concept (PoC) applications for our customers;
  • - You craft prototypes and demos to showcase the capabilities of our products.

Technical context

Our product is an on-premise Web application server used by teams of analysts to conduct investigations on data stored in graph databases.

Profile

You are self-motivated and you have a passion for solving problems. You have excellent interpersonal communication skills, you set your own schedule and priorities. You are a great teammate and you feel comfortable interacting with developers, as well as project managers, sales people and end-users. You want a job with real-world impact and the opportunity to learn a lot in a growing startup. You are open to occasional professional travel, and are authorized to work in the EU.

About

Linkurious is a growing company of twenty people based in Montreuil coming from 10 countries. Our software helps large companies and government agencies across the globe fight financial fraud, money laundering, and cyber threats.
Our clients are located in more than 20 countries, with several tax administrations (including the French Ministry of Finance), major banks and insurance companies. We also support NGOs fighting corruption.
Our software notably helped the International Consortium for Investigative Journalism (ICIJ) reveal the scandal of the Panama Papers and Paradise Papers, and is used by the Attorney General of New York to fight human trafficking.

Send us your resume at jobs@linkurio.us.